HotelloTOP Belgium is an initiative of HotelloTOP International, the networking platform for alumni of international hotel management schools, in collaboration with the renowned bachelor hotelmanagement schools: Katholieke Hogeschool VIVES Brugge, Artesis Plantijn Hogeschool Antwerpen en Erasmushogeschool Brussel. Our goal is to bring together people with valuable knowledge and insights about the hospitality sector, to share information and build relationships, and to have them go home with a solid dose of luck.  

 

Our inspiring Keynote Speakers will both give meaning to ‘The Pursuit of Happiness’ in their very own way, coming from completely different angles. Of course we will end the day with drinks and bites to (re)ignite Hotello bonds and strengthen them; a unique opportunity to make new connections in an informal way with like-minded professionals. Your ticket also gives you the possibility to visit the VENUEZ18 fair.

We look forward to welcoming you on Tuesday March 27th 2018!


How do you determine your course for happiness?

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‘The Pursuit of Happiness’

HOTELLOTOP BELGIUM

Dear Hospitality Professional,

Happiness can be multiplied by dividing it among people. Are you ready give the wheel a spin and find out more about the factors that determine happiness on the workfloor?

It is time to discover the power of happy employees. For that reason this 5th edition of the HotelloTOP Year Event is focused on ‘The Pursuit of Happiness’. It is our please to invite you to the network for decision-makers of the hospitality industry. The HotelloTOP Belgium Year Event takes place on Tuesday March 27th 2018, during VENUEZ18 in Antwerp.


The Pursuit of Happiness

When Thomas Jefferson, former president of the United States, wrote the ‘Declaration of Independence’, he mentioned ‘the right to life, liberty and the pursuit of happiness’. The similarly named movie questioned why the ‘Pursuit’ was put in there. Are we also constantly doing so in the hospitality branch? Is our staff chasing our guests’ happiness by continuously wanting to create experiences for them and exceed their expectations?

Science tells us that 50% of happiness is determined by our genes, which is something we cannot control. However, the other 50% can be controlled; 10% of happiness is influenced by the circumstances in which we live, and the final 40% of happiness is defined by our actions, our attitude,  and the way we handle situations.

Actions of our staff can clearly have a great impact on the happiness of our guests, but it all start with making and keeping our own employees happy: “Happy staff makes your guests laugh”. But who directs the process; You, the manager, or the employee? And is that based on chance, a random spin of the wheel, or do we ourselves determine the course? This year we will dive deeper into the meaning of luck, and we will be inspired in a way that gives more determination to our search for happiness in the work environment.

So ask your team the question: How do you determine your course for happiness?